Shipping Policy

Overview

This Shipping Policy outlines the terms for delivering products purchased via our website. By placing an order, you agree to the following shipping terms.

Processing Time

Orders are generally processed within 1–3 business days. We do not dispatch on weekends or public holidays. Delays may occur during peak times or due to unforeseen circumstances.

Shipping Options and Delivery Times

Multiple shipping methods are available at checkout. Delivery times depend on your location and chosen shipping option. Estimated delivery dates serve as a guide and are not guaranteed.

Shipping Costs

Shipping charges are calculated during checkout based on weight, destination, and the selected shipping method. Recipients are responsible for any taxes, duties, or customs fees.

Order Tracking

Once shipped, you will receive a confirmation email with tracking details. Please allow some time for tracking updates after dispatch.

Delivery Issues

If your order is delayed, lost, or damaged, please contact us promptly. We will liaise with the shipping carrier to resolve the issue and provide an appropriate solution.

Incorrect Addresses

Customers must ensure accurate shipping information is provided. We are not responsible for orders delayed or lost due to incorrect or incomplete addresses given at checkout.

Policy Changes

We may update this Shipping Policy at any time. Changes will be published on this page and take immediate effect upon posting.